Privacy Policy

1. Who We Are

Augment Consulting & Accounting ("ACA", "we", "us", or "our") is a registered corporate consulting firm based in Dubai, UAE. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and enquiry forms.

2. Information We Collect

When you submit an enquiry or consultation request through our website, we may collect the following personal information:

• Full Name – to address you personally and identify your enquiry.
• Email Address – to send you relevant information and follow up on your request.
• Phone Number (WhatsApp) – to contact you directly and arrange consultation calls.
• Company & Business Details – where relevant, to assess how we can best assist you.

3. How We Use Your Information

Your personal data is collected and used solely for the purpose of providing the consulting or accounting service you have enquired about. Specifically, we use your information to:

• Contact you to schedule and conduct consultations.
• Assess your business requirements and provide tailored advice.
• Follow up with relevant service information related to your enquiry.
• Deliver and manage any contracted services.

We do not use your data for any unrelated marketing purposes without your explicit consent.

4. Data Sharing

We do not sell, rent, or trade your personal data to any third parties. Your information is strictly confidential and is only accessible to authorised ACA staff directly involved in handling your enquiry or service.

In limited circumstances, we may share data with trusted service providers who assist us in operating our business (e.g., CRM or communication tools), always under strict confidentiality agreements and only to the extent necessary to deliver our services.

5. Legal Compliance

We are committed to complying with applicable data protection legislation, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL). We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once your enquiry or service relationship has concluded, your data will be securely archived or deleted.

7. Your Rights

Under UAE data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal obligations).
• Withdraw consent to processing at any time.

To exercise any of these rights, please contact us at the details below.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us: